Refund policy

Returns and refunds

Each Afterimage Outpost item is made to order. We do not offer returns or exchanges for change of mind, ordering the wrong size, or choosing the wrong color. Please check the product’s size chart before ordering.

Damaged, defective, or incorrect items

If your item arrives damaged, has a manufacturing or printing defect, or does not match your order, please contact us through our website’s Contact page. Include your order number and a description of the problem. We may request clear photos to help resolve it.

Please report problems within 14 days of delivery whenever possible. Once we confirm the issue, we’ll arrange a replacement or refund at no additional cost to you.

Please do not send anything back without contacting us first. If a return is necessary for a confirmed defect or order error, we’ll provide instructions and cover the return shipping.

Order changes and cancellations

Contact us as soon as possible if you need to change or cancel an order. We’ll help where possible, but changes and cancellations cannot be guaranteed once production begins.

Refunds

Approved refunds are returned to the original payment method. Your bank or payment provider may take additional time to post the refund.

Your consumer rights

This policy does not limit any rights or remedies you have under applicable consumer law, including any mandatory cancellation, return, or faulty-goods rights. The requested 14-day reporting period does not shorten those rights.